Every droid is built on a fixed 20-week production plan from order confirmation to dispatch, plus 1–3 weeks of insured transit. The plan is the same for every configuration, you receive photo updates at each stage, and the payment schedule follows the same calendar.

Yes, all our creations are produced as limited editions, each accompanied by a unique serial number. This number is stated on the certificate to guarantee the collectible value of the piece.

Your droid ships in a custom protective crate via DHL, FedEx or UPS, fully insured, door to door. It is declared as artwork under HS code 9703 – import duty is 0% in most countries – and our own broker completes all customs formalities on your behalf free of charge. You simply place the order and the droid is delivered to your door; where your country does apply a duty or import VAT, that amount is charged to you by customs.

Yes, we deliver worldwide. All shipments are insured and come with a tracking number.

Everything is configured on the product page: Statue or Remote Controlled, finished or DIY kit, paint and weathering, dome and body upgrades (holo projectors, periscope, Bad Motivator, hologram module, side tool panels, trays and more) and the AI Systems. Each option shows its price; hover an option for details. Most upgrades can also be added later from the Upgrades & Parts page.

Each product comes with a signed certificate of authenticity featuring its unique serial number.

Four layers: a 30-day no-questions-asked return right, 30 days of full insurance (even accidental damage caused by you is replaced free), a 2-year product warranty against production defects, and a lifetime paint guarantee with lifetime spare-parts and technical support.

Within the first 30 days after delivery, any issues including user-related damage are repaired or replaced free of charge. For two years, we continue to provide full warranty coverage for manufacturing defects.

For life. Small replacement parts are always free of charge and original paints and components stay available; we ship what you need on request and our engineers help you fit it – by email, WhatsApp or a live video call.

Always. We send photos at every major stage of your build and offer a live video call for final approval before shipment.

Yes, from concept design to prototype, we can create fully customized projects. Details are determined at the beginning of the project.

We recommend keeping your product away from direct sunlight, moisture and extreme heat. For dust cleaning, use a dry and soft cloth.

Three ways to pay, chosen at checkout: bank transfer (no fees), card or PayPal through a secure Payoneer link (+2%), or a private eBay listing with eBay buyer protection (+20% marketplace fees, full payment upfront). With bank transfer or Payoneer you also pick a plan: pay in full, 50% deposit + monthly installments (+2%), 50% now / 50% when finished (+5%), five equal monthly payments (+5%) or a 10% deposit with the balance on completion (+10%). Every plan shows its dated schedule before you place the order. Website prices are already 20% below our eBay listings.

Yes. You have 30 days after delivery to return your piece – no explanation needed. On top of that, anything that happens in the first 30 days is covered by insurance and replaced free of charge, and production defects are covered for 2 years.